Browse documentation

Workspace documentation

Connect Shopify to MightWork

Bring contacts from new Shopify orders into your selected MightWork workspace.

Before you install

Public Shopify App Store installation is not available yet. These instructions cover approved development-store testing until Shopify review is complete.

What you need

  • A MightWork workspace owner with Leads Connector access.
  • Permission to install apps on the Shopify store. During review, use an approved development store.
  • A store can belong to one MightWork workspace at a time. Select the right workspace before approving access.

What moves between your apps

  1. 1New Shopify order — Not started
  2. 2Store-authorized contact read — Not started
  3. 3MightWork Leads inbox — Not started

Your checklist: 0 of 4 steps marked done

Use this checklist as you follow the steps. It resets when you leave; it does not check your connection automatically.

  1. 1Choose your workspace — In progress
  2. 2Approve Shopify access — Not started
  3. 3Check a new order — Not started
  4. 4Know your privacy controls — Not started

1. Choose your workspace

Sign in to MightWork and select the business that should receive the store's contacts. Open Connections → Leads Connector, then select Install the Shopify app or view customer data requests. The Shopify webhook option is a separate manual connection.

Check the selected workspace before continuing. If another workspace already owns this store connection, contact support to resolve the binding.

Open Shopify setup

2. Approve Shopify access

Enter your permanent store domain, such as your-store.myshopify.com, without https:// or a path. Select Continue to Shopify.

Sign in on Shopify and review the app permissions. Approve only for the intended store, then return to MightWork. A Shopify connected message confirms that the connection was saved.

Show the screen
MightWork Shopify setup with the Shopify store domain field and Continue to Shopify button.
MightWork Shopify setup with the Shopify store domain field and Continue to Shopify button. Open the image to zoom.

3. Check a new order

Create an order using Shopify's test-payment flow with an email address you control. Open MightWork → Leads and find the matching contact with source Shopify.

Only new orders are imported. The app reads the order reference and contact name, email, phone and company when available. It does not import order items, totals or payment details, or subscribe the buyer to marketing.

Check your Leads inbox

4. Know your privacy controls

A Shopify customer data request appears in MightWork's Shopify screen for the workspace owner. Download the matching records and deliver them securely to the verified requester within 30 days. A download is not proof that the customer received the response.

Signed customer deletion requests erase matching imported contacts. Shop deletion requests erase the shop's imported records after uninstall is verified. If Shopify cannot confirm the installation state, MightWork staff receive a durable verification task.

View customer data requests

If something does not work

Shopify says the app cannot be installed

Until public review is complete, installation is restricted to approved development stores. Do not purchase an unrelated extension to unlock this app.

The connection did not complete

Check the permanent myshopify.com domain and the selected MightWork workspace. Start the connection again from MightWork; an old callback link cannot complete a new installation.

Orders stopped arriving

Confirm the connection is enabled, the workspace still has Leads Connector access, and new orders include email addresses. Reconnect from MightWork if Shopify authorization expired. Report the store domain and order reference to support, without customer details or tokens.

Get setup help

Pause, disconnect or remove

Pause or disconnect in MightWork → Connections → Leads Connector to stop imports. To uninstall, remove MightWork Leads in Shopify's app settings. Disconnecting in MightWork alone is not a Shopify uninstall. Customer privacy requests remain available to the workspace owner even if the plan no longer includes the connector.

Read plain-text instructions for agents